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General Inquiries

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Technical Support

Having trouble with conversions or need technical assistance

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Frequently Asked Questions

Most conversions complete within seconds. The exact time depends on file size and complexity. Large files or those with many images may take up to 1-2 minutes.

Our current limit is 16MB per file. This accommodates most documents while ensuring fast processing times for all users.

Currently, we don't support password-protected PDFs. Please remove the password protection before uploading your file.

No. Your privacy is our priority. All uploaded files and converted results are automatically deleted from our servers immediately after the conversion process.

Image quality depends on the source PDF resolution and your selected conversion settings. Try adjusting the DPI settings in the conversion options for higher quality output.

Response Time

General inquiries: We typically respond within 24-48 hours

Technical support: Priority response within 12-24 hours

Urgent issues: We aim to acknowledge critical problems within 4-6 hours

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